My Water Use
My Water Use Dashboard Powered by AquaHawk
Surprises are fun. Except on your water bill. That’s why OMWD launched My Water Use, a digital dashboard to empower customers’ water and money savings.
My Water Use is designed to give you easy access to timely information about your water usage.
- See how much water you’re using and get an estimate of your bill at any time during the billing cycle.
- Specify an amount of water (gallons) or a maximum amount (dollars) that you don’t want your bill to exceed and receive an alert if you exceed that amount.
- Set thresholds to receive alerts based on your water usage by hour, day, and/or week. Alerts of potential leaks can not only save you money, but they can help prevent costly property damage.
Don’t know where to start? This example will detect continuous water flow that can indicate a leak. See how the alert works, then you can adjust and set up others.
Frequently Asked Questions
- VISIT – OMWD Customer Portal
- REGISTER OR LOG IN – Use the account number listed on your water bill to register. Already signed up for online bill pay? Use your existing username and password to log in.
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CLICK AND PERSONALIZE – Select “View Bill and Usage” and then select “View Usage” to personalize your dashboard settings. Select “My Thresholds” to set alerts based on your water use each month.
Watch the short tutorial video below or click here for a step-by-step guide that will walk you through how to access the dashboard, personalize your settings, measure your water use, and set up thresholds to be alerted to abnormal use.
There are a number of common causes of water leaks for our residential customers. If you see a spike in your home water use, watch this video to help find the culprit.
Email Customer Service or call us at 760-753-6466.
